Privacy Policy

Who are we?

This website is owned and operated by Refugee Employment Network (a charity incorporated in England and Wales under charity number 1196168).

This privacy notice tells you about the information we collect about you when you visit our Website or otherwise provide us with information.

It also tells you how you can exercise Your Rights (including the right to object to some of the data handling we carry out).

Organisations are permitted to process data if they have a legal basis for doing so. Refugee Employment Network processes data on the basis of one of the following:

• Express and informed consent has been given by the person whose data is being processed; and/or
• Refugee Employment Network has a legitimate interest in processing the data; and/or
• It is necessary in relation to a contract or agreement which the relevant individual has entered into or because the individual has asked for something to be done so they can enter into a contract or agreement; and/or
• There is a legal obligation on Refugee Employment Network to process data.

Where Refugee Employment Network is relying solely on consent as the basis for processing data, we are required to obtain your expressed consent and you can modify or withdraw this consent at any time by notifying us in writing, although this may affect the extent to which Refugee Employment Network is able to provide services to or interact with you in future.

Refugee Employment Network may change this policy from time to time and any such changes will be published on our website. Notwithstanding any change to this policy, we will continue to process your personal data in accordance with your rights and our obligations in law.

Your personal information: what we collect

1. Site Traffic Data and information about your computer

How do we use this data?

When you browse our Website, we use cookies to collect:

Information about your use of our Website – we collect standard internet log information and details of visitor behaviour patterns.

• We use this information to record visitor numbers, their use of different areas of the Website and any useful features or links. We do not use this information in any way that would identify you personally.
• We use a third party, Google Analytics, to collect this information but it is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Information about your computer; this includes your IP address, operating system and browser type.

• We use this information to help maintain the security of our Website and to identify trends so that we can improve its performance.
• We also use this information to customise the Website according to your interests and to ensure the Website’s content is presented as effectively as possible for you.
• We do not use this information in any way that would identify you personally.

Data we collect using non-essential cookies is used on the basis of your consent. Any other information that we collect about your use of our Website is used on the basis that this is necessary for the purpose of our legitimate interests in maintaining and managing our Website and ensuring its security.

How long do we keep this information for?

We will only keep information about your visit to our Website for as long as is necessary for the purposes we’ve mentioned.

The period for which we keep your information depends on the purpose for which your information was collected and the use. We will not keep your personal information for longer than necessary for those purposes or for any other legal requirements. If you would like more details in relation to your personal data, please contact us.
We review all data retention periods every two years. Data collected for accounts purposes are kept for seven years. You can request data relating to donations to be forgotten.

Who do we share this information with?

We share information about visitors to our Website with service providers who help us administer and manage the Website.

Where do we transfer this information to?

Information we collect about your use of our Website is stored within, and not transferred outside of, the European Economic Area.

2. Data you provide when you contact us to find out about job opportunities, whether those advertised on our website or otherwise

How do we use this data?

You do not have to supply us directly with any information when you use our Website. If you choose to get in touch with us whether using the email address set out on our website or otherwise, we will use the information you send us for the purpose of responding to your enquiry and/or to help you find employment or other work roles, training programmes or other career opportunities that might be suitable for you. When we use your personal data for this purpose, we do so for our legitimate business interest in communicating with you in accordance with your wishes and expectations. We will also use this data for the purpose of our legitimate interests in accessing appropriate professional advice and in order to ensure we comply with legal obligations to which our business is subject.

We may also receive your personal data from organizations that provide you with support or are assisting you with your career journey.

If you are providing REN with personal data on behalf of an individual who you are supporting or assisting in their career journey, you must have your own privacy policy which is compliant with applicable data protection legislation (mentioning the fact that their personal data will be shared with third parties such as REN) and which is easy to understand and you must have provided a copy of that privacy policy to the relevant individual. If possible, please also direct the relevant individual to the Refugee Employment Network’s website.

How long do we keep this information for?

We will only keep your information for as long as is necessary in order to manage your query and support you on your employment journey. We usually keep records of routine queries for 6 months but in some cases (for example where the query relates to a contract between us, or where we need to obtain legal advice in order to respond to a complaint) we may need to retain a record of our communications for up to 6 years.

Who do we share this information with?

We will share your data with prospective employers or service providers in order to try to secure the relevant opportunities for you. We will share your data with our professional advisers if this is necessary in order to resolve a query or complaint.

Otherwise we will not share your information with any third party unless:

• we have your permission;
• we are required to do so by law;
• this is necessary so that we can enforce our terms of use, rights or property or the rights or property of any third party; or
• this is necessary in connection with the sale of our business or its assets (in which case your details will be disclosed to our advisers and any prospective purchaser’s advisers and will be passed to the new owners).

We may share information that you have provided in aggregated form in a way that does not identify you as part of our reporting procedures with third parties such as government bodies, funding bodies or such other third parties with an interest in our activities or in order to to publicise our activities.

Where do we transfer this information to?

Information you send us via our Website is stored within, and not transferred outside of, the European Economic Area.

3. Information you give us when you join REN as a member

How do we use this data?

You do not have to supply us directly with your personal data when you use our Website. However, by signing up to become a member of REN, we can offer additional support. In order to become a member, you will be asked to provide us with your contact details. If we ask you to supply us with information that is not strictly necessary in order for us to provide you with the communication, service or facility you are interested in, we will make this clear. This might be because it’s useful to us in helping us learn more about our customers or enhance our products and services.

If you do sign up to become a member, we will use the personal data you provide:

• to provide you with newsletters and other information that you request from us;
• to provide you with specific information about our services where you request this and any useful resources or updates;
• to send you surveys intended to obtain information that can help us develop our offerings;

When we use your personal data for these purposes, we do so for our legitimate interests in developing our services and communicating with you in accordance with your wishes and expectations. You can object to our use of your data for these purposes at any time.

We will also use this data for the purpose of our legitimate interests in accessing appropriate professional advice and in order to ensure we comply with legal obligations to which our business is subject.

How long do we keep this information for?

Information we hold for the purposes of providing support to members is not usually held in a form that will identify you for longer than 24 months.

Who do we share this information with?

We share this data where necessary with our suppliers, service providers and professional advisers.

Otherwise we will not share your information with any third party unless:

• we have your permission;
• we are required to do so by law;
• this is necessary so that we can enforce our terms of use, rights or property or the rights or property of any third party; or
• this is necessary in connection with the sale of our business or its assets (in which case your details will be disclosed to our advisers and any prospective purchaser’s advisers and will be passed to the new owners).

We may share information that you have provided in aggregated form in a way that does not identify you as part of our reporting procedures with third parties such as government bodies, funding bodies or such other third parties with an interest in our activities or in order to to publicise our activities.

Where do we transfer this information to?

Information we collect when you become a member of REN is stored within, and not transferred outside of, the European Economic Area.

Links to other websites:

Our website may contain links to other websites of interest. Once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy policy. You should exercise caution and look at the privacy policy applicable to the website in question.

Your rights:

You can ask us at any time to provide you with a copy of your personal data. In relation to personal data you have supplied to us, and which is held by us for the purpose of entering into a contract between us or on the basis of your consent, you are entitled to ask us for a copy of this information in a structured, commonly used and machine readable format so that you can reuse it or share it with other organisations.

If you think the personal data we hold about you is inaccurate or incomplete, you can ask us to correct it or complete it.

In some circumstances you also have the right to object to our processing of your data and can ask us to restrict our use of your data and to delete it.

There are some exceptions to these rights, however. For example, it will not be possible for us to delete your data if we are required by law to keep it or if we hold it in connection with a contract with you. Similarly, access to your data may be refused if making the information available would reveal personal information about another person or if we are legally prevented from disclosing such information.

If you wish to exercise any of these rights you should contact us at hello@refugeeemploymentnetwork.co.uk.

Contacting us and your rights of complaint:

Questions, comments or requests concerning this privacy notice are welcomed & should be addressed to:

The REN Chair at Refugee Employment Network,
Oscar Joseph House,
54 Crewys Road,
London,
NW2 2AD.

If you have a concern about the way we handle your personal data you have the right to complain to the Information Commissioner (ICO).

You can find details of how to do this on the ICO website at https://ico.org.uk/concerns/ or by calling their helpline on 0303 123 1113.

This privacy notice was last updated on 8th February 2022.