Journeycall Limited – Customer Service Advisor

Journeycall Limited are a Contact Centre with sites based in Hull and Arbroath, Angus. They are recruiting for Customer Service Advisors, more details of which can be found below.

Job overview:

To ensure that all types of customer query are dealt with effectively and efficiently
through provision of excellent customer service at all times.
Key accountabilities:
Departmental Operations
Client Management
Managing Relationships

• Level of English required: Working proficiency, due to the nature of the role candidates must be able to speak, understand and have good written English skills to allow them to communicate with customers & team members, provide support and log the content of customer contacts.
• We are open 24/7 so hours can be compressed, part time or full time, flexible working is available and working from home can be considered on an individual basis.