Migrant Information Service (MIS) on Covid-19

IOM has set up a Migrant Information Service (MIS) on Covid-19 which has now been fully launched.

The COVID19 pandemic, and the various measures the government has taken to combat it, has changed almost every aspect of life for people living in the UK, including the country’s diverse migrant community. Yet for various reasons migrants’ livelihoods are often at greater risk. IOM UK has designed a Covid-19 Migrant Information Service to provide extra support to migrants in the challenging context of the Covid-19 crisis.

The info service includes:

  • a multilingual website
  • a telephone service 0800 464 3380.
  • to provide information to migrants living in the UK on 5 key topics: health, work, benefits, visas and immigration, housing and homelessness.

The website also provides a comprehensive overview of the various governmental and non-governmental support schemes that are available to migrants. Finally, it provides signposted information for users to get further information and/or begin the process of accessing support. The website is currently available in many languages: English, Spanish, Portuguese, Romanian, Arabic, Chinese, Albanian and Vietnamese, with Polish to be added soon. The telephone service provides information to callers in any language, and is available on Freephone 0800 464 3380.